Privacy Policy

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Personal Information

• Name, email address, and contact information
• Company name and business details
• Billing and payment information
• Account credentials and preferences

Business Data

• Customer information and booking details
• Skip inventory and location data
• Transaction records and invoices
• Usage analytics and performance metrics

Technical Information

• IP address and device identifiers
• Browser type and operating system
• Log files and usage patterns
• Location data (when permission is granted)

We use your information for the following purposes:

• Provide and maintain our skip management services
• Process payments and manage billing
• Communicate with you about your account and services
• Improve our software functionality and user experience
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulations
• Send marketing communications (with your consent)

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• With service providers who assist in operating our platform
• With payment processors for billing and transaction purposes
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition
• With your explicit consent

All third-party service providers are contractually bound to protect your information and use it only for specified purposes.

We implement comprehensive security measures to protect your information:

• SSL/TLS encryption for data transmission
• Advanced encryption for data storage
• Regular security audits and penetration testing
• Multi-factor authentication options
• Access controls and employee training
• Regular security updates and patches

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: For the duration of your subscription plus 3 years
• Transaction records: 7 years for tax and legal compliance
• Marketing data: Until you withdraw consent
• Log files: 12 months for security and troubleshooting

Upon account termination, we will securely delete or anonymize your data according to our retention schedule, unless legally required to retain it longer.

Under applicable data protection laws, including GDPR and CCPA, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdraw Consent: Revoke previously given consent

To exercise these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

We use cookies and similar technologies to enhance your experience and analyze usage patterns:

Types of Cookies

• Essential: Required for basic platform functionality
• Performance: Help us understand how you use our services
• Functional: Remember your preferences and settings
• Marketing: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Our platform integrates with third-party services to provide enhanced functionality:

• Payment processors (Stripe, PayPal)
• Mapping and geolocation services
• Analytics providers (Google Analytics)
• Customer support tools
• Email delivery services

These third parties have their own privacy policies. We encourage you to review them to understand how your information is handled.

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Binding Corporate Rules where applicable
• Your explicit consent when required

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Email notifications to registered users
• In-app notifications
• Website announcements

Continued use of our services after policy updates constitutes acceptance of the revised terms.