Customer Management

Skip Office simplifies customer management by keeping all customer details, service history, and appointments in one place. Easily schedule jobs, track interactions, and access reports to keep your operations running smoothly.

Customer Database Management

Keep complete customer records with contact details, service preferences, and interaction history—all in one place.

  • Store complete customer contact details
  • Track customer preferences and notes
  • Manage customer categories and tags
  • Advanced search and filtering options

Service History Tracking

Keep detailed records of all customer interactions, service calls, and maintenance history for better service delivery.

  • Complete service call documentation
  • Track service technician assignments
  • Monitor service completion status
  • Maintain equipment service records
  • Photo and document attachments

Job Scheduling & Calendar

Efficiently schedule customer appointments and manage your team's workload with our integrated calendar system.

  • Drag-and-drop appointment scheduling
  • Automated appointment reminders
  • Technician availability management
  • Recurring service scheduling
  • Mobile calendar synchronization

Reports & Analytics

Generate comprehensive reports to analyze customer trends, service performance, and business growth opportunities.

  • Customer service analytics
  • Revenue and profitability reports
  • Technician performance metrics
  • Customer satisfaction tracking
  • Custom report builder